YVOD Support

Cookies - What They Are

HTTP is, by design, a stateless protocol. Each HTTP transaction occurs independent of any previous or future transaction. Each transaction (session) consists of these steps:

1) user connects to a HTTP server, making a request for a web page (or other data)
2) server acknowledges request, responds with web page (or other data)
3) transaction is terminated (disconnects)

There is no way for the server to “relate” transactions to each other. No way for the server to know there was a previous transaction with a particular client nor what happened if there was. Hence, the concept of stateless.

Problems using Cookies

The most obvious problem relying on cookies is a user completely disabling them. If your web page relies on them,
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YVOD works very hard to get rid of spam. Unfortunately, spammers work very hard to get past our efforts. We run every single message through our spam filters but some spam still gets through. You have three good options:

1) Download email to your computer and run additional spam checking locally

This is YVOD’s preferred option as local clients have excellent spam filters. Unfortunately, this options does nothing to help with devices that do not have spam filters (iPhone).

2) Forward email to a free online service (Gmail, Yahoo)

They have fantastic spam filters but read all your email so they can spam you with ads. One client received offers for Viagra from Google because
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Do you check your mail by logging into webmail at http://your-domain/mail?

If you DO, check the Spam Detection box.

If you DO NOT, do not check the Spam Detection box.

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That’s the simple answer. The longer answer is that all email that comes to your domain from the outside world goes through a spam filtering process. EVERY SINGLE MESSAGE is marked as spam or not spam.

When you check the “Spam Detection” box, messages marked as spam go into your online Spam folder. The ONLY way to review them is by logging into http://your-domain/mail and then looking within your Spam folder. You can not see these messages any other way. (This makes sense since they
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Coll stuff no? =)

When you forward your YVOD-hosted domain email to another non-YVOD account, YVOD does NOT keep a copy of the email message. YVOD has no way to help you with email problems when you forward email.

A much better solution is to configure your email application (Apple Mail, Outlook, Gmail, etc) to check your YVOD account and grab the mail off our servers. YVOD makes weekly backups of all email so if you leave the messages on our server for a week, you will have a backup.

How nice. How sweet. How easy =)

All YVOD email accounts use industry standard POP3 mail accounts. Gmail has a great ability to grab your mail automatically off YVOD servers. This means that you can continue to enjoy the benefits of your very own personalized email yet use the power of Google. Here’s what you do:

1) Log into your Gmail account and click the “Settings” tab in the upper right corner.

2) Click the “Accounts” tab.

3) Click the “Add another mail account” link and follow the instructions.

You will need the following information:

Email address: <your full email address>
Username: <your full email address>
Password: <your password>
POP Server: mail.your-domain
Port: 110